Working with DCS allowed us to work through the RFP and tendering process in a new way. DCS focused their energies on the process. They gathered more meaningful data than we would have on our own, analyzed it and presented it in an unbiased fashion. They acted as the liaison between us and the bidders – reducing the pressure. We would definitely use DCS again!
DCS Global Enterprise helped us through the tender process, freeing up our team to be able to focus on their work. DCS excelled at the analysis of the tenders, providing us with the information we needed to make the final selection decision. When DCS runs the tender process for us, I know the process is in the hands of qualified professionals who are impartial, allowing for fact-based decisions. I would absolutely recommend DCS.
Glenborough made the decision to convert to Daylight Cleaning in early 2009. We were the first multi-tenant, Class A office building in the San Francisco Bay Area to do this when we converted our corporate headquarter offices in San Mateo to Daylight Cleaning. We found DCS to have a vast knowledge of the cleaning industry as well as great tools and experience with the conversion process. We had no fears. We took a total team approach.
DCS provided staff training and they participated in “one-on-one” meetings with our larger tenants. Our biggest surprise on “roll-out day” was no phone calls. We have improved the cleanliness of the building, increased our recycling, and cut our energy costs with the implementation of Daylight Cleaning. DCS continues to provide us services with quarterly audits.
DCS did a fantastic job for us. They handled the whole tender process, from putting together the proposal, to setting up meetings with vendors, to doing the analysis of the tenders. DCS took a load off my shoulders and freed up my time. I was handling the security contract, at the same time that DCS was looking after the janitorial contract, so they greatly helped reduce my level of stress.
Our switch to Daylight Cleaning has been a tremendous team effort between DCS, our janitorial service provider, the tenants and our staff! Together we have reduced our janitorial service and electricity costs by 5% while improving tenant satisfaction and maintaining the high standards we expect from our service providers.
In property management, we often call in a consultant for their expertise. Using DCS Daylight Cleaning Systems created for us a new opportunity to develop a stronger janitorial program in our buildings. The increased quality of our janitorial services has been noticeable.
DCS, through their broad and diverse industry expertise, provided the necessary elements that in the end resulted in improved cleaning quality, measurement, and practices. They were very open to looking at and presenting new concepts and provided unbiased tender analysis expressed in a straight forward manner.
Our members have endorsed the DCS Daylight Cleaning Systems. In my experience the buildings are easier to operate, we are able to retain good staff and the tenants are happier. It’s win-win, all the way around.
Cleaning is one of those issues that we have to deal with and often it is in the area of complaints. Randy knows the problems. He knows the solutions. This allowed me to focus on my job and not spend time worrying about the cleaning. Working with DCS allowed me to bring in professionals for the RFP process and to introduce the whole new frontier of Day Cleaning to our tenants through a managed process. Working with the DCS Daylight Cleaning Systems allowed me to focus on my job!